My Gun Is Not A Threat Unless You Are T-shirt

How can I contact you?
You can reach our customer support team at info@patriotshieldgear.com. We’re happy to help with any questions about your order.

How can I track my order?
Once your shipping label is created, you’ll receive an email with tracking information. This means your order is being prepared for shipment.

Can I exchange an item?
Yes! We offer hassle-free exchanges. Please email info@patriotshieldgear.com with your name, order number, and reason for exchange.

• If the exchange is due to a defect, packaging error, or manufacturing issue, we will cover the return shipping cost.
• For other exchanges, customers are responsible for the return shipping cost.

Exchanges must be requested within 14 days of delivery.

Note: Customized items are final sale and cannot be exchanged unless there is a quality issue or the wrong item was sent.

Do you offer refunds?
Yes! If you’re not satisfied with your Patriot Shield Gear item, you can request a refund within 60 days of purchase.

• The item must be in the same condition as when you received it.
• Please email info@patriotshieldgear.com with your name, order number, and reason for return.

Refunds are typically processed within 2–3 business days, and you will receive an email confirmation once the refund has been issued.

Customer Support

How can I contact Patriot Shield Gear?

If you need assistance, our support team is here to help.

Please contact us at: support@patriotshieldgear.com

We aim to respond to all inquiries as quickly as possible.

Order Tracking

How can I track my order?

Once your shipping label is created, you will receive a confirmation email with tracking information.

This means your order is being prepared and will be shipped shortly.

You can use the tracking link provided in the email to follow your shipment until delivery.

Exchanges

Can I exchange an item?

We allow exchanges under the following conditions:

• Exchanges are only available for the same product in a different size.
• Customers are responsible for:
• The return shipping cost
• The shipping cost for the replacement item
• No restocking or service fee applies to exchanges.

Damaged or Incorrect Items

If you received a damaged item or we made an error with your order, we will replace it free of charge.

Please contact us at support@patriotshieldgear.com within 14 days of delivery so we can resolve the issue quickly.

Customized Products

All customized or personalized items are final sale and cannot be returned or exchanged unless:

The product has a quality defect, or

The wrong item was sent.

Returns & Refunds

Do you offer refunds?

Yes. Patriot Shield Gear offers two return options.

Return Conditions

To qualify for a return:

Items must be unworn and unwashed

No stains, odors, or pet hair

Return request must be submitted within 14 days of delivery

Option 1: Store Credit

Receive full store credit for the product price (excluding shipping)

Store credit is valid for 1 year

Can be used across the entire website

Customers cover return shipping costs

Option 2: Refund to Original Payment

A $5 – $15 service/restocking fee per item will apply

Customers cover return shipping costs

The remaining balance will be refunded to the original payment method